Oct 162012
 

I recently wanted to disable fast polling for all the devices that had fast polling. After I couldn’t find a way to easily to do it in the GUI, I turned to the command line to do it.

The following command will find all devices that have fast polling enabled, and then set the polling to normal.

nhListElements.bat -where "pollRate matches fast" | nhModify Elements -fieldName pollRate -value Normal

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Oct 022012
 

I had an issue in my environment where some network device’s configuration backups were failing most of the time.
It would come up with an error saying “Unable to write to the device. Either the device is not responding or the set SNMP community string is not correct”

When I did a Wireshark cap of the SNMP traffic, I noticed that the switch was still returning responses after the backup had failed already.
Increasing the DCM Timeout under CA Spectrum Modeling Information resolved the issue as it gave Spectrum more time to receive the reponses before it decided to time out.

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Aug 032012
 

One of the other issues I’ve had with integrating OneClick with Business Objects is this error :

Error importing SRM content: Required dependencies not found on target system : [AQuGhZ2EfP1NkSXoQTUcKz0, AQck.q67O5dHtfsJTBBtsU0]

To fix this error, I had to set a system variable for JAVA_HOME via System Properties -> Advanced Tab -> Environment Variables. The JAVA_HOME variable should be pointing to the built in JDK, normally the path is C:\Program Files\SC\CommonReporting3\javasdk but this will need to suit your environment.

Once the variable has been set, you will need the install media to run the biconfig.bat file.
The file is located in the directory Disk1\cabi\biconfig on the install media.

Once you have changed into that directory, run this command replacing the parameters with one suited to your environment.
biconfig.bat -h “BOXI hostname" -u "Administrator" -p “admin password" -f “CABI install media directory\Disk1\cabi\content\cabi_default_groups.xml" -if “CABI install media directory\Disk1\cabi\content\ CABI_DefaultGroups.biar”

After this has been run, the integration should now work.

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Jul 312012
 

I was having some issues trying to integrate CA Spectrum with CA Business Intelligence after I removed it and re-installed it onto my server.
I was getting an issue similar to this –

Error importing SRM Content: Unable to find servers with kind fileserver

Error importing SRM Content: Unable to find servers with kind fileserver

After having a look around, it seemed that after I reinstalled CA Business Intelligence, the servers within Business Objects were not enabled.
The server responsible for the Integration was the Input File Repository Server. When that was disabled, the Integration did not work. After that was enabled, I was able to integrate Spectrum with Business Objects.

To enable the servers, you need to access the BusinessObjects Central Management Console (CMC), click on Servers under the Organize heading, and make sure the servers are enabled there.

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Jul 302012
 

I recently had some issues with CA’s Business Intelligence, and had to uninstall it. However the uninstaller from Add/Remove programs did not remove it completely.
When I went to re-install CABI, it did not install it properly due to left over bits and pieces that did not get removed.

After some muddling about with CA, I managed to remove it properly and reinstall CABI.
The following steps should uninstall it without anything remaining to cause issues.

  1. Uninstall CABI from Add/Remove Programs
  2. Delete the CommonReporting3 directory from the install drive
  3. Run this command – msiexec /x {5418F914-1D31-4849-822C-314AC28B06BF}
  4. Delete the following registry entries
    • HKLM\SOFTWARE\Wow6432Node\ComputerAssociates\Shared\CommonReporting3
    • HKCU\Software\Business Objects
    • HKU\.DEFAULT\Software\Business Objects
    • HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA
    • HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL
    • HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat
    • HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120SIA
    • HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120Tomcat
    • HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\
    • HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5418F914-1D31-4849-822C-314AC28B06BF}

After removing all of those things, I could install CABI properly.

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