Jul 312012

I was having some issues trying to integrate CA Spectrum with CA Business Intelligence after I removed it and re-installed it onto my server.
I was getting an issue similar to this –

Error importing SRM Content: Unable to find servers with kind fileserver

Error importing SRM Content: Unable to find servers with kind fileserver

After having a look around, it seemed that after I reinstalled CA Business Intelligence, the servers within Business Objects were not enabled.
The server responsible for the Integration was the Input File Repository Server. When that was disabled, the Integration did not work. After that was enabled, I was able to integrate Spectrum with Business Objects.

To enable the servers, you need to access the BusinessObjects Central Management Console (CMC), click on Servers under the Organize heading, and make sure the servers are enabled there.

Jul 302012

I recently had some issues with CA’s Business Intelligence, and had to uninstall it. However the uninstaller from Add/Remove programs did not remove it completely.
When I went to re-install CABI, it did not install it properly due to left over bits and pieces that did not get removed.

After some muddling about with CA, I managed to remove it properly and reinstall CABI.
The following steps should uninstall it without anything remaining to cause issues.

  1. Uninstall CABI from Add/Remove Programs
  2. Delete the CommonReporting3 directory from the install drive
  3. Run this command – msiexec /x {5418F914-1D31-4849-822C-314AC28B06BF}
  4. Delete the following registry entries
    • HKLM\SOFTWARE\Wow6432Node\ComputerAssociates\Shared\CommonReporting3
    • HKCU\Software\Business Objects
    • HKU\.DEFAULT\Software\Business Objects
    • HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA
    • HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL
    • HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat
    • HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120SIA
    • HKLM\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\BOE120Tomcat
    • HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\
    • HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5418F914-1D31-4849-822C-314AC28B06BF}

After removing all of those things, I could install CABI properly.